Effective Date: 17 April 2025

Welcome to Bake Bites (“we”, “us”, or “our”). By accessing or using our website or services, you agree to be bound by the following Terms and Conditions. Please read them carefully before placing any order.

1. General Information

These Terms apply to all purchases made through our website and any interaction with our products or services. If you do not agree to these Terms, please do not use our site.

2. Products and Services

Bake Bites specializes in cakes for both dogs and humans. While we take every measure to ensure our products are safe and high-quality, it is the customer’s responsibility to:

  • Verify ingredients for potential allergens (human or pet)

  • Serve our pet products in appropriate portions for the pet’s size, age, and dietary needs

  • Consult a veterinarian if your pet has any specific health concerns

3. Ordering and Payment

  • All orders must be placed via our official website or authorized channels.

  • Prices are listed in [INR/USD/etc.] and are subject to change without notice.

  • Payments must be completed before orders are processed.

  • We accept [list payment methods: credit cards, UPI, PayPal, etc.].

4. Shipping and Delivery

  • We deliver within [insert delivery locations or shipping zones].

  • Estimated delivery times are provided at checkout but are not guaranteed.

  • Bake Bites is not responsible for delays due to courier issues, weather, or incorrect delivery information provided by the customer.

5. Cancellations and Refunds

  • Cancellations must be made within [X] hours of placing the order.

  • Due to the perishable nature of our products, we generally do not offer refunds unless:

    • The product arrives damaged or spoiled

    • There is a confirmed error in the order

Please contact us at [Insert Email] within 24 hours of delivery for any issues.

6. Allergies and Health Disclaimer

Our products are made in a kitchen that may handle nuts, dairy, wheat, and other allergens. Pet treats and cakes are intended as occasional treats and not as a meal substitute.

Customers are responsible for reviewing product ingredients before consumption or feeding to pets. Bake Bites is not liable for any allergic reactions or health issues resulting from improper use.

7. Intellectual Property

All content on our website including images, text, logos, and designs are the property of Bake Bites and may not be used or reproduced without written consent.

8. User Conduct

You agree not to misuse our website or services, including:

  • Attempting to hack, spam, or disrupt our systems

  • Posting false information or abusive content

  • Violating any applicable laws

9. Limitation of Liability

Bake Bites is not liable for:

  • Any indirect, incidental, or consequential damages

  • Health issues resulting from misused or misrepresented products

  • Delays caused by third-party logistics providers

10. Governing Law

These Terms shall be governed by the laws of [Insert State/Country]. Any disputes shall be resolved in the appropriate courts of [Insert Location].

11. Changes to Terms

We reserve the right to update these Terms at any time. Continued use of our services after changes means you accept the revised Terms.